GCI Broadband Speed Test

Overview

Issue

How To

More Information

Products

Categories


Issue

Steps for using GCI's SpeedTest website, and how to read the results.

How To

How to use GCI's Speed Test Site

Step / Action
Screen Shot
1. Go to http://speedtest.gci.net GCI Speed Test Site
2. Click on the Begin Test button. Press Begin Test
3. You will see a ping test results and start running for the download portion of the test. Ping Test
4. You see the download portion of the test continue Testing
5. You will see the download portion of the test complete, with a speed in the Download Column Download Test
6. You will see the upload portion of the test begin. Upload Test
7. You will see the Upload speed results in the Upload Column and the full test results under the speed test window. Final Test
8. To test again, press the Restart Test button /////////////////////////////////////////////////////////////////////////////////////////////////

More Information

What constitutes a good result? A good result is a value greater than about 90~95%* of the stated plan value.** Historical averages are in the 95% or greater range.

What constitutes a good ping test? Generally speaking anything less than 100 is a good ping test, however, the lower the number the better.

How do I conduct multiple speed tests simultaneously? Steps to conduct simultaneous testing are available on the GCI article labeled "Speed Tweak for Cable Modem users in Nome, Cordova, Kodiak, Bethel and Barrow", under the section "Speed versus Capacity". Click here to go to that article.

Why am I getting less than the speed I signed up for? There are many reasons that can cause you to receive less than 100% of the speed you were told. These include, but are not limited to, cable attenuation, poor PC configuration, your firewall, or your network setup.

I consistently get less than 90 ~ 95% of my plan, what should I do? If you consistently get less than 90 ~ 95% you should contact technical support. They will assist you to determine why you are receiving a slower than normal speed test.

Here is a helpful guide for you to use:

Transfer Rate
(Download or Upload Rate: Kbps)

Transfer Rate (Download or Upload Rate: Mbps)
90 % Level
95% level
32 Kbps
.03 Mbps
28.80 Kbps
30.4 Kbps
56 Kbps
.05 Mbps
50.04 Kbps
53.2 Kbps
64 Kbps
.06 Mbps
57.60 Kbps
60.8 Kbps
128 Kbps
.12 Mbps
115.20 Kbps
121.60 Kbps
256 Kbps
.25 Mbps
230.40 Kbps
243.00 Kbps
384 Kbps
.37 Mbps
345.60 Kbps
364.80Kbps
512 Kbps
.5 Mbps
460.80 Kbps
486.40 Kbps
1024 Kbps
1.0 Mbps
921.60 Kbps
972.80 Kbps
1536 Kbps
1.50 Mbps
1382 Kbps(1.35Mbps)
1464 Kbps (1.43 Mbps)
2048 Kbps
2.0 Mbps
1843 Kbps (1.8 Mbps)
1946 Kbps (1.9 Mbps)
3072 Kbps
3.0 Mbps
2765 Kbps (2.7 Mbps)
2918 Kbps (2.85 Mbps)
4096 Kbps
4.0 Mbps
3686 Kbps (3.6 Mbps)
3891 Kbps (3.8 Mbps)
6144 Kbps
6.0 Mbps
5530Kbps (5.4 Mbps)
5837 Kbps (5.7 Mbps)
8192 Kbps
8.0 Mbps
7373 Kbps (7.2 Mbps)
7782 Kbps (7.6 Mbps)
10204Kbps
10 Mbps
9216 Kbps (9.0 Mbps)
9728 Kbps (9.5 Mbps)
12290 Kbps
12 Mbps
11060 Kbps (10.8 Mbps)
11670 Kbps (11.4 Mbps)
*Cities of Nome,Cordova, Kodiak and Bethel may see lower numbers due to satellite latency issue, but the bandwidth is available.
Speed tweak may assist the cities mentioned at left. See GCI support article on this issue at http://support.gci.net/kb/kb83/ . For all cities serviced by satellite, please use the speed tweak, and open 3-5 concurrent speed test. Combining all of the tests should put you at 85 to 95% of your listed speed

**In reality, a speed test measures the latency between your computer and the location of the speed test file, not the capacity of the connection. Speed and capacity are closely related, thus a speed test does provide a general idea of your Internet capacity. GCI believes that all of our customers have access to the full capacity they have selected.

Products

  • HyperNet

Categories

  • Internet/Cable Modem/Com21/Other
  • Internet/Cable Modem/Com21/Speed Prob
  • Internet/Cable Modem/Docsis/Other
  • Internet/Cable Modem/Docsis/QOS
  • Internet/Dialup/Other
  • Internet/Livewire/Speed Prob