Message Management

The toolbar pictured above is common to the Inbox and custom folders, and is used to perform standard operations on incoming email messages, such as creating a new email message. Webmail provides a number of quick ways to create a new email message:

1. Click the New button in the toolbar.
2. Select New Message from the Email menu in the Dock
3. Click the mail icon on a specific Contact (or Group). This icon will automatically appear when you mouse-over a contact in your address book.
Email Dock

Contact List

When you create a new message, a window opens, as shown to the right, with To, Subject, and content fields. After you have filled them in, you can click Send or Save as Draft.

Webmail preview launch supports you composing multiple messages at once.

Entering Email Addresses

There are two ways to enter an email address in the To, CC, or BCC fields by typing in an email address or using the address book.

Entering an email address

In the To field, type in the email address using a standard email format such as, support@gci.net. Separate multiple email addresses with a comma. If an email address already exists in your address book, Webmail preview launch will present you with a list of suggestions based on the partial email address that you have typed. You can select an address from the auto-suggest list using the mouse or keyboard.

Auto Suggest in action

Using the Address Book to enter an email address

To select one or more people from your contacts list,

• If Contacts is not visible, bring it forward by clicking on the Contacts button in the Dock.
• Click the name of the person(s) you want.
• Click the right mouse button (Windows) or Ctrl-Click (Mac) and select To, CC or BCC.

Note that you can use Shift-Click to select a range of contacts or use the CTRL/CMD key to select a number of individual contacts.

Rich Text and Plain Text

The toolbar contains a button that toggles between Rich Text and Plain Text message composition. The default state when composing a new message is plain text editing. In this mode, the Rich Text Composition toolbar is hides and the button displays the words Rich Text. Clicking the Rich Text button will display the formatting toolbar and permit text, color and styles changes on the message text. The button will toggle the display between plain and rich text. Selecting plain text while in rich text mode will display an alert warning you that this action will discard any formatting and offer to cancel the action.

Here is a list of the different types of formatting that you can do in Webmail preview launch:

• Bold, Underline, Italics
• Font and size
• Text color
• Create Hyperlink
• Remove formatting - removes all text formatting from the message

Spell Check

Select Spell Check in the Toolbar to perform a spell check when composing an email message. This will replace the Rich Text Editing composition bar with the Spell Check Bar. Utilize Spell Check for any message that you are composing. Note that when in use it disables the message body, graying out all correctly spelled words and highlighting all misspellings. The "current" misspelled word highlights in bold blue and shown in the Spell Check bar. Other misspellings are in bold red. You have the option of replacing the word with the first suggestions (in the drop-down), selecting an alternate suggestion or ignoring the word. Use the arrow buttons to go to the next word or go back. When you have finished using this tool, just simply click done.

Sending Messages with Attachments

To send an attachment, click the Attach button. A dialog box appears where you may select one or more files to attach to your message.

Including a Signature

You can include a pre-defined "signature" with each message you write. To include a signature, click the Insert Signature button. You can define as many signatures as you like. See Preferences for instructions on how to create signatures.

Forwarding Messages

To forward an email message, click the Forward button and enter the recipient or recipients, or select from your contacts. Printing Messages Select a message you wish to print and click the Print icon in the toolbar.

Printing Messages

Select a message you wish to print and click the Print icon in the toolbar.

Deleting Messages

To delete a message, click the delete (trash bin) button either while selecting the message, or drag it to the Trash folder. Deleted messages stay in the Trash folder until you click the delete icon while selecting the message or when you empty the trash by clicking the empty trash button.

Receiving Mail

All incoming mail goes to your Inbox folder.

The leftmost column in the folder pane indicates whether you have read, responded to or forwarded a message. If the message is unread, the envelope flap is in the sealed position and the message is in bold text. If the message is read, the envelope flap is in the open position. If you have replied to a message, the envelope icon is replaced by a left-pointing arrow, the reply icon.

The Envelope Icon

The envelope flap is in the sealed position, and it remains that way until you reply to it, or until you click another message.

• Unread messages are in bold and have a sealed envelope icon.
• Read messages are in plain typeface and have an open envelope icon.
• Reply The icon changes to a reply icon when you have replied to a message.

Receiving attachments

When you receive a message that has an attachment, a paper clip icon will appear in the column to the left of the From field. In the header of the message there will a line that gives the name of the file, including filename extension that is attached to the message.

To access the attachment, click it. When the attachment is an image, a new browser window will appear with the image displayed in it. If the file is an executable (.exe extension) or an unrecognized file type, a dialog box will appear, allowing you to save the file.

Checking for New Mail

You can control how frequently Webmail automatically checks for new incoming messages. Options range from every minute to hourly. This can be changed via the Preferences button located in the side panel.

To force an immediate check for new mail, click the Check Mail button in the toolbar.