Installation Steps

Document Actions

Table of Contents

Link to Drivers
Installation Steps
Running the Application
Card Information
Usage Information
Uninstalling the Program

Link to Drivers

This is a link to the drivers for the Novatel card, on a Macintosh system, click here to get those drivers.

GCI apologizes that these drivers are not available on the CD issued with the card. In the meantime the drivers, while labeled Verisign, they will function on the GCI network. GCI is working to correct both issues.

Installation Steps

1. Download the Driver file CLICK HERE
Note: The drivers supporting Macintosh for this product are not yet available on the CD. The drivers are available from the GCI web page listed above.

2. Click Save.

3. Look for this icon, displayed below, in your download directory.

4. Double click on the icon labeled 3G_Deriver_v2.23.pkg

5. Press Continue

6. Press Continue

7. Press Install

8. Enter your security name and password for your computer. Note: This username and password is for your computer, which is a normal Macintosh requirement for installing new programs. It is not a username and password for the Novatel 720 modem.

9. Press Install

10. After it finishes installing

11. Press Restart

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Running the Application

1. Insert the Novatel device into your computer, the application should auto-start.

2. If it does not, click on the signal icon.

3. In the drop down, select Turn Verizon Card On.
Note: Currently the drivers for this device are branded Verizon. GCI is working with the vendor to have the information changed to GCI. This branding does not impact the performance or the functionality of this device.

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Card Information

Xtreme Mobility offers maximum download speeds of up to 2 Mbps and upload speeds of up to 1 Mbps. Average downloads of 660Kbps to 1.4Mbps and average uploads 0f 300-800Kbps are more typical. Your actual speed will vary, depending on physical location, signal strength, distance from cellular towers, interference (both man-made obstacles and natural obstacles), and the amount of other network traffic. Xtreme Mobility is intended to be an extension of your existing cable modem. It offers the additional flexibility to connect outside of the normal office / home are at broadband speeds when receiving an EVDO Rev A connection (see hybrid 1x explanation below, when Rev A is not available.

With in the expected coverage area, this product will connect faster than that of a GCM EDGE device

  • Click here to view the coverage Map then click on the Coverage tab.
  • This product has a Hybrid feature. Depending on your location, this feature will attempt to connect at EVDO speeds by default. If not able to connect at that speed, the device will automatically connect at the 1X speed. Connecting at the 1X connection speed will be noticeable slower than connecting at EVDO>
  • This area will roam, in the area displayed on the map link above, in Canada and the Lower 48, but connection speeds will vary. Additional roaming charges will apply (see usage information below).

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Usage Information

In-State

  • Xtreme Mobility customers wit a GCI cable modem pay $19.99/month and the plan has unlimited statewide usage.
  • Xtreme Mobility customers without a GCI cable modem pay $49.99/month and the plan has a total included in-state usage allowance of 5 Gigbytes. In-state usage above 5 Gigbytes will be charged at a rate of $0.10 per MB.

Out-of-State Usage

  • All Xtreme Mobility plans include 40MB of lower 49 roaming. Roaming usage above 40MB will be billed at a rate of $1.00 per Mb.

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Uninstalling the Program

This device installs drivers only, not an application, so there are not uninstall options. Steps on how to remove this driver may be found on the Internet; GCI does not recommend or endorse those steps.

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Created by supportarticles@gci.net
Last modified 2008-11-07 01:29 PM