• New Computer Setup more
  
  Price:
  $129.99 per computer (Reduced rate of $69.99 for additional computers during the same visit)
  
  Eligible Computer Systems:
  Windows 98SE, ME, 2000, XP, Vista, and Mac OSX or better
  
  Included Tasks:
  Unbox and connect computer, monitor, keyboard and mouse
  Connect up to 2 peripheral devices
  Connect to Internet (with existing Internet connection)
  Data Transfer - up to 1GB - from old computer to new
  Browser setup
  Webmail tutorial and/or email client setup
  Security assessment & recommendations
  Disable unnecessary startup programs
  Desktop cleanup
  Enable Windows auto-update
  Enable auto-restore dates (if WXP)
  IM setup
  Up to 30 minutes of "how to" computer/Internet access training
  
  Excluded Tasks:
  Support for Windows 98 or older
  Moving furniture
  
  Services available at additional charge ($49.99 ea):
  New third party software installs
  Driver updates
  Firmware updates
  Reinstall/repair OS if necessary:
  

  Reinstall peripheral device drivers
  Data recovery including email (best effort)
  

  Additional data transfer (per 3 GB)
  Peripheral device setup
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• Computer Tune-up (with virus and spyware scan!) more
  
  Price:
  $129.99 per computer (Reduced rate of $69.99 for additional computers during the same visit)
  
  Must have the following:
  Windows XP or Vista Operating System
  OS installation disks/license key (only if OS/reinstall is necessary)
  Internet connection
  
  Included Tasks:
  Run virus/spyware scan
  Remove/repair infected files
  Security assessment & recommendations
  Disable unnecessary startup programs
  Install Windows updates (if broadband connection is available)
  Enable Windows auto-update
  Enable auto-restore dates
  Verify funtionality of all applications
  
  Excluded Tasks:
  Hardware installations/repairs
  Data recovery (including email)
  
  Services available at additional charge ($49.99 ea):
  New third party software installs
  Driver updates
  Firmware updates
  Reinstall/repair OS if necessary:
  

  Reinstall peripheral device drivers
  Data recovery including email (best effort)
  

  Additional data transfer (per 3 GB)
  Peripheral device setup
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• Computer Diagnostic/Troubleshootingmore
  
  Price:
  $129.99 per computer (Reduced rate of $69.99 for additional computers during the same visit)
  
  Must have the following:
  Windows 98SE, ME, 2000, XP, Vista, Mac 0S9 or better
  Computer must power up and boot into operating system
  
  Included Tasks:
  Analyze and diagnose problem
  Repair the issue (if possible)*
  Provide professional recommendations for required hardware or software
  Security assessment & recommendations
  Minimum 30 minutes dedicated onsite tech time
  
  Excluded Tasks:
  BIOS updates
  Internal computer repairs
  Hardware installations/repairs
  
  Services available at additional charge ($49.99 ea):
  Third party software installs
  Operating system upgrades
  Peripheral device setup
  
  *Any previously defined service, drive updates/reinstalls, connectivity issues, speed issues, network trouble shooting, browser hijacks, disk defrag, registry edits, system restores.
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• Professional Internet Setup more
  
  Price:
  $129.99 per computer (Reduced rate of $69.99 for additional computers during the same visit)
  
  Must have the following:
  Windows 98SE, ME, 2000, XP, Vista, MAC OSX or better
  Pre-installed NIC card or dialup modem
  Working phone line and jack within 10 feet from computer (if dialup)
  
  Included Tasks:
  Cable Modem install and setup (if applicable)
  Browser setup
  Webmail tutorial and/or email client setup
  Security assessment & recommendations
  Disable unnecessary startup programs
  Desktop cleanup
  Enable Windows auto-update
  Enable auto-restore dates (if WXP)
  IM setup
  Up to 30 minutes "how to" Internet training
  
  Excluded Tasks:
  Support for Window 98 or older
  Moving furniture
  
  Services available at additional charge ($49.99 ea):
  New third party software installs
  Driver updates
  Firmware updates
  Reinstall/repair OS if necessary:
  

  Reinstall peripheral device drivers if necessary
  Data recovery including email (best effort)
  

  Peripheral device setup
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• Peripheral Device Setup* more
  
  
  Price:
  $69.99 price per device (Reduced rate of $49.99 for additional devices during the same visit)
  
  Must have the following:
  Peripheral device
  Minimum system requirements required by the device
  Built-in computer connector (if required)
  Device manufacturers software, cabling, wiring
  Internet connection (if required)
  
  Included Tasks:
  Install software
  Install software updates (if applicable)
  Ensure computer/device communication
  Up to 30 minutes "how to" device training
  
  Excluded Tasks:
  Install USB/fire wire connectors
  Internal hardware installation
  Phone support for device
  
  Services available at additional charge ($49.99 ea):
  New third party software installs
  Additional peripheral device setup
  
  *Peripheral device defined as: printer; scanner; all-in-one device; digital camera; webcam; game console; Blackberry/Treo; MP3 player; Sling box; external HD, external DVD drive.
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• Home Theatre Setup more
  
  
  Price:
  $159.99 Per theatre setup
  
  Must have the following:
  Television
  GCI DVR or Cable Box
  Audio and video playback equipment
  Device specific manufacturer manuals, cables, connectors, wires
  Equipment must be easily accessible
  
  Included Tasks:
  Setup DVD/VCR and or GCI DVR
  Connect up to 2 peripheral devices
  Setup audio system
  Connect all cables and wires
  Digital converter install (if necessary)
  Above floor speaker/surround sound wiring
  Ensure all equipment is inter-operable (if possible)
  Demonstrate ability to switch between various audio/video sources
  GCI universal remote control setup (if applicable)
  Up to 30 minute "how to" device training
  
  Excluded Tasks:
  Accoustical analysis
  Mounting TV or speakers
  Physically moving television or entertainment center
  Media Center setup
  
  Services available at additional charge ($49.99 ea):
  Additional device setup
  Detailed device specific tutorials
  
  Estimates provided for all custom cabling work (i.e. hiding cables, drilling, in-wall wiring)
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Currently Serving the Following Locations:

• Anchorage (including Hillside)
• Fort Richardson
• Elmendorf Airforce base